Data Center Smart Hands & Nationwide Field Engineering
Remote Hands, advanced Smart Hands and on-site infrastructure engineering for data centers, colocation facilities, enterprise IT and nationwide deployments.
Starting rates, subject to location, required skills and written scope. Receive an estimate before committing to dispatch.
Scheduled Remote Hands
$125 / hour
Scheduled Smart Hands
$175 / hour
Senior infrastructure engineer
$200 / hour
Emergency / after-hours field support
$250 / hour
On-site deployment day
$1,200–$1,600 / day
Multi-day infrastructure projects
Custom quote
Minimums: two hours for local DFW jobs; four hours for regional assignments. National travel requires a minimum billable day or defined project fee, plus preapproved travel and lodging. Confirm day length, travel time and expenses in the estimate. Emergency and after-hours dispatch require capacity confirmation and acceptance.
A CONTROLLED FIELD WORKFLOW
From request to signed-off work.
01
Scope the job
Site, equipment, skills, requested window and business impact.
02
Approve the estimate
Agree labor, access authorization, travel, change boundaries and customer approval.
03
Schedule & dispatch
Confirm the assigned engineer and site coordination before travel.
04
Execute & record
Document labor, approved changes and equipment evidence where the site permits it.
05
Validate & sign off
Review completion criteria and record customer acceptance.
06
Plan what comes next
Close out billing, document follow-up work and discuss ongoing engineering if useful.
BEFORE WE GO ON SITE
A few practical details.
Can you attend any facility immediately?
Availability and travel are confirmed per job. Facility authorization, access windows and the right skills must be in place before dispatch.
Who provides parts, tools and change approval?
The estimate identifies parts, equipment, tools, access contacts and who can authorize changes. Do not assume replacement hardware is included.
Can our remote team direct the work?
Yes, when agreed in the scope. Define the remote contact, approved procedures, rollback path and completion evidence.
Can this lead into ongoing operations?
We can discuss infrastructure modernization or contracted reliability coverage after the initial task. A one-off job carries no recurring commitment.