DFW ROOTS. NATIONWIDE REACH.Remote engineering & on-site expertise ↗

TECH GUYS 2 GO / NATIONAL FIELD OPERATIONS

Your infrastructure.
Our hands
on the ground.

Data Center Smart Hands & Nationwide Field Engineering

Remote Hands, advanced Smart Hands and on-site infrastructure engineering for data centers, colocation facilities, enterprise IT and nationwide deployments.

DFW based. Regional assignments and national travel by arrangement. Dates and engineer availability confirmed before acceptance.

From a specific equipment task to a multi-site rollout: agree the scope, skills, access, change authorization and acceptance criteria before dispatch.

TWO TIERS / ONE ENGINEERING STANDARD

The right hands
for the work.

Choose the level of technical ownership your task requires. Every engagement defines what the engineer is qualified and authorized to do.

01 / EXECUTE

Remote Hands

Follow your specific, approved physical instructions with clear completion evidence.

  • Rack equipment and inspect inventory
  • Check LEDs, cabling and power state
  • Approved power cycles and cable tracing
  • Coordinate with your remote engineering team
02 / DIAGNOSE & DELIVER

Advanced Smart Hands

Technical execution and troubleshooting for infrastructure that needs more than a checklist.

  • Install and configure server or network hardware
  • Troubleshoot physical infrastructure and replace failed components
  • Coordinate approved firmware and OS recovery
  • Support migrations, cutovers and deployment validation

BUILT FOR INFRASTRUCTURE OPERATORS

At the rack.
Across your locations.

Colocation customers

Authorized rack access for maintenance, component replacement and deployment assistance.

MSPs & systems integrators

Extend field delivery into markets where your customer needs approved on-site support.

Cloud, hosting & multi-site teams

Overflow engineering and consistent deployment plans across facilities and enterprise locations.

Deliver field engineering under your MSP brand →

SCOPED WORK / CLEAR COMMERCIALS

A specific job.
A clear starting point.

Starting rates, subject to location, required skills and written scope. Receive an estimate before committing to dispatch.

Scheduled Remote Hands

$125 / hour

Scheduled Smart Hands

$175 / hour

Senior infrastructure engineer

$200 / hour

Emergency / after-hours field support

$250 / hour

On-site deployment day

$1,200–$1,600 / day

Multi-day infrastructure projects

Custom quote
Minimums: two hours for local DFW jobs; four hours for regional assignments. National travel requires a minimum billable day or defined project fee, plus preapproved travel and lodging. Confirm day length, travel time and expenses in the estimate. Emergency and after-hours dispatch require capacity confirmation and acceptance.

A CONTROLLED FIELD WORKFLOW

From request
to signed-off work.

  1. 01

    Scope the job

    Site, equipment, skills, requested window and business impact.

  2. 02

    Approve the estimate

    Agree labor, access authorization, travel, change boundaries and customer approval.

  3. 03

    Schedule & dispatch

    Confirm the assigned engineer and site coordination before travel.

  4. 04

    Execute & record

    Document labor, approved changes and equipment evidence where the site permits it.

  5. 05

    Validate & sign off

    Review completion criteria and record customer acceptance.

  6. 06

    Plan what comes next

    Close out billing, document follow-up work and discuss ongoing engineering if useful.

BEFORE WE GO ON SITE

A few practical details.

Can you attend any facility immediately?

Availability and travel are confirmed per job. Facility authorization, access windows and the right skills must be in place before dispatch.

Who provides parts, tools and change approval?

The estimate identifies parts, equipment, tools, access contacts and who can authorize changes. Do not assume replacement hardware is included.

Can our remote team direct the work?

Yes, when agreed in the scope. Define the remote contact, approved procedures, rollback path and completion evidence.

Can this lead into ongoing operations?

We can discuss infrastructure modernization or contracted reliability coverage after the initial task. A one-off job carries no recurring commitment.

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LET’S GET TO WORK

Good infrastructure starts
with a conversation.

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