Company / About us

The SRE & Ops team behind Tech Guys 2 Go

We're a hands-on engineering crew focused on one thing: keeping your systems fast, secure, and available — without expecting you to hire a 20-person DevOps team.

Site reliability engineeringDevOps & automationAI-assisted operations

Built by people who actually run production

Tech Guys 2 Go was founded by engineers who have lived through pager duty at scale — thousands of servers, noisy alerts, and high-stakes incidents. We've taken that experience and turned it into a platform and service model that small and mid-sized teams can actually use.

Instead of selling you a dashboard and leaving you to figure it out, we blend hands-on SRE with opinionated tooling: entities, runbooks, incident workflows, log & telemetry ingestion, and AI-assisted insight — all wired into a support model that speaks "business" and "infra" at the same time.

Focus
Reliability as a product, not an afterthought

We treat uptime, latency, and incident response as core features of your business — not background noise for "when there's time."

Customers
From solo founders to growing teams

E-commerce, SaaS, agencies, and internal platform teams — anyone who's outgrown "hope it doesn't break" but doesn't want a massive ops headcount.

What we believe good SRE should feel like

01 · Practical
No theory dumps. Just systems that work.

We bring battle-tested patterns, not a binder of best practices nobody implements. If we recommend it, we can help you build it.

02 · Human
Real humans + smart automation

AI and automation amplify the team — they don't replace it. When things get weird, you can still talk to a person who understands your stack.

03 · Transparent
Clear minutes, clear impact, clear outcomes

Every minute spent, every incident handled, and every change we make is visible in your portal — with logs, work logs, and incident timelines.

How we plug into your environment

Step 1 · Map your world

We start with entities: the systems that matter to you — clusters, APIs, databases, pipelines, storefronts, and critical third-party integrations. These become the backbone of your SRE fabric.

You can manage entities directly in your portal, or send them via integrations and API.

Step 2 · Wire signals & alerts

We connect logs, monitoring, uptime checks, and third-party alerts into a single incident pipeline. High-severity events can auto-open incidents, tickets, and on-call pages.

Start with the Event API & ingest docs and your existing tools (Grafana, Alertmanager, Uptime Kuma, Datadog, & more).

Step 3 · Layer in runbooks & AI insight

As we learn your environment, we codify repeatable fixes and patterns into runbooks and automations, then layer AI on top to spot trends and anomalies faster.

Runbooks and AI Observability live alongside your incidents and entities in the portal.

Step 4 · Iterate and harden

Over time, we use real incidents, near-misses, and customer impact to tighten guardrails: better alert thresholds, faster playbooks, and more confident deploys.

The end goal: fewer 3 a.m. surprises and more intentional, predictable change.

Our story in a few milestones

Early days
From one-off firefights to repeatable playbooks

Tech Guys 2 Go started as "call us when something blows up." Over time, we turned those rescues into patterns we could reuse for every customer.

Platform era
Entities, incidents, and ingest as a fabric

Instead of starting from zero on each engagement, we built a shared platform: entities, runbooks, incident workflows, and log/metrics pipelines your team can reuse and extend.

Today
AI-assisted SRE for real-world stacks

We now blend human expertise with AI and automation — using AI to surface anomalies, patterns, and context, while our SREs drive the judgment calls and implementation.

Tech Guys 2 Go : SRE as a Service