Privacy notice

We collect the contact information and request details you submit so staff can respond, schedule appointments, and manage the business relationship. Do not submit passwords, private keys, payment card information, or protected health information.

Appointment details, request history, consent acknowledgment, and campaign fields are stored in the application database. Necessary session and CSRF cookies support secure forms and staff access. We do not use third-party advertising analytics. The help desk partner page records aggregate daily view counts without visitor IDs or analytics cookies; inquiries and appointments retain their existing campaign attribution.

Transactional email is processed through ZeptoMail. We retain records as needed to provide services, meet contractual or legal obligations, and maintain security. Use our contact form to request access, correction or deletion of your information.

Website and partner chat can involve AI assistance, published client knowledge, human handoffs and consented follow-up messages. Chat transcripts, agent availability and account usage are stored for service delivery; partner chat sessions count toward monthly allowances. The optional AI assistant sends chat messages to OpenAI to answer questions and assess service fit. Do not share secrets in chat. Conversations are stored separately from sales leads; a qualified lead or appointment is saved only after you confirm the request and consent to follow-up. Customer support accounts, monitoring events, resource inventories, runbooks and encrypted credential records support service delivery. These records are not available to the public AI assistant.

From conversation to a clear plan.

We review your environment, agree on scope and authorization, and identify the next practical engineering step.