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TECH GUYS 2 GO / INCIDENT PROCESS

A clear path through a production incident.

Stabilize first. Understand the cause. Leave a stronger system behind.

Request help with a concise impact summary, affected services, incident start time, and a verified callback number. Never send credentials through this website.

We review the request, confirm engineer capacity, agree on scope and authorization, then begin work. An intake submission does not activate an on-call response guarantee.

Typical work includes service restoration, Linux and Windows troubleshooting, Kubernetes failures, cloud networking, deployment rollback, and post-incident review.

Emergency work starts at $500 for the first two hours, then $250/hour, subject to acceptance and approved scope.


From conversation to a clear plan.

We review your environment, agree on scope and authorization, and identify the next practical engineering step.

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LET’S GET TO WORK

Good infrastructure starts
with a conversation.

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A clear path through a production incident. | Tech Guys 2 Go